Usource has acquired the U.S. energy procurement business of Acclaim Energy. This means procurement services previously provided by Acclaim in the U.S. are now part of Usource. 

No. You’ll continue working with the same team you know and trust. Your service experience will remain consistent.

Not at all. Your current agreements, pricing, and terms remain in place. No action is required on your part.

Usource is an independent energy consulting with over twenty five years’ experience working on behalf of large businesses and organizations across the United States.  Usource is one of the largest brokers of power and gas in the US.  They are a subsidiary of NextEra Energy (NYSE: NEE), a US-based developer of wind, solar, and gas generation. 

This is a proactive strategic decision that allows both companies to focus and grow in their respective areas of strength. Acclaim has a long history of performance and customer satisfaction, which will continue through this transition. 

Yes, you will gain access to enhanced tools, market insights, and expanded energy solutions — all with the same hands-on support.

Acclaim Energy continues to operate independen of procurement in areas outside of procurement. This includes the launch of Acclaim Reliability Solutions, a new division focused on helping MUDs, cities, and critical infrastructure prepare for grid outages and increase energy resilience.

During this transitional period, please continue reaching out to your existing Acclaim contact. They’re here to support you and will ensure a smooth experience during and after the transition.

No — this is a proactive strategic decision that allows both companies to focus and grow in their respective areas of strength. Acclaim has a long history of performance and customer satisfaction, which will continue through this transition. 

Those agreements/contracts are now under Usource. However, Acclaim continues to offer value-added services outside of procurement (like resiliency planning, microgrid strategy, etc.) and is ready to engage with you in those areas. 

You’ll gain access to enhanced procurement tools, analytics, deep expertise in engineering and renewables, and continued support from a team familiar with the regulatory and operational needs of your MUD — now with even more resources behind them. 

Yes. Both Acclaim and Usource follow strict data security and confidentiality practices. Your data remains protected throughout the transition. 

Yes.  Usource’s Texas office is located at 601 Travis in downtown Houston.  You will have three MUD-dedicated points of contact, all of whom are reaching out to you during this transitional period. 

All of the services you received from Acclaim related to power procurement and expenditures on power are now being fulfilled by Usource.  For questions on those subjects, reach out to the points of contact identified on this page. 

Usource is pleased to maintain the excellent service you’ve experienced by retaining Ana Quintanilla and Bear Oakley, who, along with Joshua Stone, will be your points of contact.  You can find their contact information above.